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Benefits for logged-in customers
You can access all advantages by logging in
Sign in to our services and buy your tickets easily, track your journey and keep your tickets safe. You can find all the tickets you have bought in your own VR account in the vr.fi online service and in the VR Matkalla app. Creating a VR username is easy, you can register with your email address.Log in or register, Opens in a new tab
The VR Matkalla app helps you at every step of your journey
Keep on track
Use the app to track the progress of your journey. During the journey, you will also receive information about the services in the train, connections and possible exceptions. You can also contact our customer service through the chat in the app.
Modify your journey
If your plans change, you can easily make changes to your journey. You can, for example, change your seat, upgrade to Ekstra Class or Upstairs of the restaurant car, add a friend to your journey or even change the time of your entire journey. Some of the changes are subject to a charge.
Travel from door to door
You can buy local traffic tickets to start or continue your train trip in several different cities, and enjoy our partners' benefits, for example, for a cheaper taxi ride or a rental car.
Buy season tickets
You can only buy season tickets for commuter and long-distance traffic in the app. With your phone, your ticket is always conveniently available, and you can book seats for individual trips with a few clicks.
Self-service ticket activation
When you travel in Ekstra class, upstairs in the restaurant car, a compartment or a sleeper cabin, you can activate your ticket 15 min before & up to 10 min after departure. Once your ticket has been activated in the VR Matkalla app, you no longer need to wait for the conductor's ticket inspection.
Add anonymously bought tickets in to the app
Did you buy a ticket from another sales channel without logging in? Simply enter the ticket’s order and reference numbers in the app and unlock all the benefits of the app for these journeys, too. Tickets that can be transferred to the app are tickets purchased from vr.fi, customer service, R-kioski, the ticket vending machine or a conductor.
Track your carbon footprint
In our app, you'll find information about how much you've traveled by train during the year, and how much lower your carbon footprint is thanks to travelling by train. Take a look at your own summary in the VR Matkalla app!
Let’s be pen pals!
Our newsletter offers you interesting and useful mail every now and then if you agree to receiving marketing messages on your profile. You can subscribe to our newsletter by giving your consent to marketing in your VR account's messaging settings.
Order restaurant car treats to your seatOrder from the VR matkalla app
You can order meals with beverages from the restaurant car and have them delivered to your own seat. Start your order from the app's home page and choose from a selection of restaurant car's most popular dishes.
All tickets in one placeSigning in pays off!
Log in to your VR account to access your tickets with different devices. Showing your ticket to the conductor is easy with the VR Matkalla app.
Add your tickets to Apple wallet
If you have an Apple device, you can now add your tickets from the VR Matkalla app to your Apple Wallet, making it even easier to show your ticket to the conductor.