Benefits for logged-in customers
You can access all advantages by logging in
Sign in to our services and buy your tickets easily, track your journey and keep your tickets safe. You can find all the tickets you have bought in your own VR account in the vr.fi online service and in the VR Matkalla app. Creating a VR username is easy, you can register with your email address.Log in or register
The VR Matkalla app helps you at every step of your journey
Keep on track
Use the app to track the progress of your journey. During the journey, you will also receive information about the services in the train, connections and possible exceptions. You can also contact our customer service through the chat in the app.
Modify your journey
If your plans change, you can easily make changes to your journey. You can, for example, change your seat, upgrade to Ekstra Class or Upstairs of the restaurant car, add a friend to your journey or even change the time of your entire journey. Some of the changes are subject to a charge.
Travel from door to door
You can buy local traffic tickets to start or continue your train trip in several different cities, and enjoy our partners' benefits, for example, for a cheaper taxi ride or a rental car.
Buy season tickets
You can only buy season tickets for commuter and long-distance traffic in the app. With your phone, your ticket is always conveniently available, and you can book seats for individual trips with a few clicks.
Add ticket to app
Did you buy a ticket without logging in? Add the ticket to your account by entering the ticket’s order and reference numbers in the app. Tickets that can be transferred are tickets purchased from vr.fi, customer service, a ticket vending machine or a conductor.
Track your carbon footprint
In our app, you'll find information about how much you've traveled by train during the year, and how much lower your carbon footprint is thanks to travelling by train. Take a look at your own summary in the VR Matkalla app!
Let’s be pen pals!
Our newsletter offers you interesting and useful mail every now and then if you agree to receiving marketing messages on your profile. You can subscribe to our newsletter by giving your consent to marketing in your VR account's messaging settings.
All tickets in one placeSigning in pays off!
Log in to your VR account to access your tickets with different devices. Showing your ticket to the conductor is easy with the VR Matkalla app.