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My information

Personal data

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You can change the email address in your username by logging in at the address shop.vr.fi, Opens in a new tab

Date of birth

You must be at least 13 years old to create a VR username.

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Contact details

Phone number

Your phone number will only be used when customer service needs to reach you for important information regarding your journey, for example if the train is delayed or cancelled.

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Settings for messages

If you don't want to receive customer survey messages, you can change your settings in the VR Matkalla -app or by calling our customer support, 0100 3232.