My information

Personal data

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You can change the email address linked to your username by calling our customer support: 0100 3232 (price €0.06/min + mobile charge/local network rate).

Date of birth

You must be at least 13 years old to create a VR username.

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Contact details

Phone number

Your phone number will only be used when customer service needs to reach you for important information regarding your journey, for example if the train is delayed or cancelled.

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Settings for messages

You may email me: