Services for groups
Start your journey together
The train is a great way to travel for big and small groups. Start planning your group journey by requesting a group offer. Requesting a group offer is not binding. Groups of less than 19 passengers can buy tickets as normal single tickets, Opens in a new tab.
Benefits of group travel
You can easily travel together by train, whether you are travelling with your company, sports team or class.
When booking a journey for a group of 19 or more passengers, you get:
- Personal service
- A flexible payment plan and payment methods
- The opportunity to pre-order meals in advance
- Adjacent seats for your group
- One ticket for the whole group
Book on time and benefit more
When you make a group booking on time:
- you guarantee suitable seats for your group
- you get the journey at the lowest possible price
- you get to pre-order meals
Especially groups of more than 51 people should make bookings well in advance.
Information about a group journey
- Requesting a group offer is not yet binding.
- After the request, you will receive an offer to your email which will be valid for 2 business days.
- The offer will include the timetable for the journey, the number of passengers, the price, the due date of the order, the terms and conditions and instructions for pre-ordering meals.
Please note! Remember to log in before filling in the group offer form, as you can only place a meal order for your group as a self-service when logged in.
We will help you with your journey
If you have any questions about your journey, our group sales team is happy to provide personal service and assist you. You can contact us by replying to the email chain from which you have received the offer, or by calling +358 (0)600 19009 (EUR 2.03 per answered call + local network rate), Mon–Thu 9 a.m.–12 noon.
For groups of more than 51 people, we will help you book the facilities of your choice, such as a coach or an entire train, and order food and drinks.
- The pricing of the group ticket takes into account the flexible terms and conditions of the ticket in relation to payment schedules, changes and cancellations.
- If you are booking a group journey within at least one month and there are no changes to your travel plan, you can use the more affordable Pay now price. Please note, however, that you cannot change the number of passengers or make cancellations after making the final payment at the Pay now price.
- Individual tickets that are cheaper than a group ticket may be available in vr.fi website.
- A group ticket must have at least 19 passengers.
- Groups of less than 19 passengers can buy tickets as normal single tickets. Single tickets can be bought from vr.fi for up to 18 passengers at a time. Please note that all individual tickets will not necessarily have the same price and must be paid for immediately upon booking.
- The price of the group offer is valid for 2 business days. Please note that we do not reserve seats during the offer phase, so please accept the offer as soon as possible. The offer is accepted by email.
Terms and conditions for changes:
- It is possible to change the date or route up to the final payment, but the new price will be based on the new route and date.
- It is possible to change the number of passengers up to the final payment. If the number of passengers decreases, the completed advance payments for the cancelled seats will not be refunded.
- Group tickets cannot be changed or cancelled after the final payment. The final payment is due 3 weeks prior to the departure, or right away if the trip is less than 3 weeks away.
Terms and conditions for cancellations:
- The journey can be cancelled free of charge before the due date of the advance payment.
- Groups of children can cancel their journey before the due date of the final payment.
- The group ticket will be cancelled automatically if the payments in the payment plan have not been made by the due date(s) indicated in the order confirmation.
- Completed advance payments will not be refunded if the journey is cancelled.
- The journey can be cancelled after the final payment, but the final payment will not be refunded.
- You can pay the advance and final payment for your group ticket on the vr.fi website as self-service. Log in with your VR username and go to the My journeys section. Payments can be made by debit or credit card, through netbank, or with MobilePay. Invoicing is possible if you have a business account or travel agency user account.
- Payments can also be made by debit or credit card or with MobilePay by calling the customer service number of group services: tel. 0600 19009 (€2.03/answered call + LNC) Mon-Thu 9 a.m.–12 p.m.
- Invoicing is possible for customers who have a VR corporate customer number and an invoicing agreement. The terms of payment are set in accordance with the agreement.
- The tickets will be delivered by email after the final payment.
- If you have bought your tickets while logged in, you can also view them under My journeys.
- You can order catering as a self-service service on the vr.fi website by logging in after you have ordered a group ticket through group sales.
- You can choose a maximum of 3 meal products per passenger for your group. The available special dietary options can be selected at vr.fi.
- Meals must be ordered no later than 6 days before the start of the journey.
- You can order meals for your group when the travel time exceeds 90 min and the restaurant car is part of the train fleet.
- The advance payment for night train group journeys must be paid 8 weeks before the journey and the final payment 3 weeks before the journey.
- Night train group tickets have the same cancellation terms and conditions as day train group journeys. Read the terms and conditions in the Changes and cancellations section above.
- The unit price of a night train cabin is determined per cabin, regardless of whether one or two people travel in the cabin.
- No discount price is available for children, students, pensioners, conscripts or persons in non-military service for the price of a night train cabin. However, children under 10 can travel in the same cabin as an adult without their own ticket.
- It is possible to pre-order meals no later than 6 days before the start of the journey.
Does the group need a responsible person?
- Yes, the client or the payer is the responsible person.
- The group's responsible person will be contacted as necessary in urgent cases.
Can the client and the payer be different people?
- The client and the payer can be different people.
- The client receives an offer and an order confirmation. Unless otherwise stated, the journey is linked to the client’s VR account.
- The client will contact group sales by email if changes need to be made to the journey.
- Upon the client’s request, the group ticket can be linked to the payer’s VR account, enabling payment through self-service channels. The payment can also be made by phone using a payment card or MobilePay.
- Only the person whose VR account has been linked to the group ticket can pre-order food.
Why is it useful logging in for group journeys?
- When you are logged in, you can see the coach map for your journey in your VR account at vr.fi, and you can order food and cancel the journey as a self-service if necessary.
- You can easily find your group ticket in the My Journeys section of your VR account
- As a corporate customer, you accumulate purchases to your company’s account.
- By logging in and consenting to marketing, you get tips for your upcoming journey.
How can I report possible changes?
- You can notify us of possible changes by replying to the email chain from which you have received the offer and order confirmation.
I have paid the final payment for the group ticket, but I want to add more passengers. What should I do?
- Changes cannot be made after the final payment.
- However, you can buy regular single tickets for new passengers
What should I do if I have paid the final payment but I want to cancel the journey?
- Contact our group sales. The ticket can still be cancelled, but the journey will not be refunded.
Who will help me on the travel day if something unexpected happens?
- If something unexpected happens, please contact our customer service, Opens in a new tab.
What should I do on the payment date if I cannot contact anyone from VR by phone?
- Our group sales team is available Mon–Fri at 9 a.m.–12 noon. You can email the group sales team by replying to the email chain from which you have received the offer and order confirmation.
- Outside our group sales' opening hours, you can contact our customer service.
The journey did not go as planned. How can I apply for compensation?
- You can apply for compensation for your journey by filling in a claim form.
If you can't find the answer to your question, you can contact our group sales team tel. +358 (0)600 19009 (EUR 2,03 per answered call + local network rate), Mon–Thu 9 a.m.–12 noon. You can also email us by replying to the email chain from which you have received the offer and order confirmation.
In urgent matters and outside our group sales' service hours, please contact our customer service, Opens in a new tab.
Where is your group trip headed?
You can search for journeys for 19 to 51 passengers here. When planning a trip for a group of more than 51, request an offer here.
Pre-order meals
The trip will go smoothly when you can eat already on the train. Meal orders should be placed six days before the journey, at the latest. You can order meals conveniently as self-service, just log in first with your VR username.
Facilities for groups
Does your group need a quiet space on the train? Our conference cabins are perfect for various groups.
A wide range of spaces for groups of different sizes
- Ekstra Relaxed Class is a pleasant space for groups with room for 41 people! In addition to comfortable leather seats, the space offers maybe the best views of the train, swivel chairs as well as tables and power sockets. In the Ekstra Relaxed Class, the ticket price includes bottled spring water as well as hot beverages such as coffee, tea and hot chocolate that can be picked up from the restaurant car downstairs. You can also order treats and drinks from the restaurant car, including alcohol. You can order products from the restaurant car in advance when your group has 19 passengers or more, or you can order products on the train. For larger groups, we recommend ordering in advance.
- You can also book the 12-person Ekstra cabinet. The cabinet located in the Ekstra Relaxed class is a convenient space to have a meeting or start a team day. The cabinet is equipped with two screens and handy tables. You can get restaurant car's products for your group on the train from the restaurant car downstairs. You can book the cabinet by making you booking at least 10 days before departure.
- The spacious and high-quality Ekstra Calm Class is suitable for a calm group, as it is a quiet space on the train. In Ekstra Calm Class, the ticket price includes coffee, tea, hot chocolate and water. There is also a phone booth for calls.
- Does your group need more space, or even entire coaches or a chartered train? Contact our group sales team: tel. 0600 19009 (€2.03/answered call + LNC) Mon-Thu 9 a.m.–12 p.m.
Restaurant services for groups
Does your group want breakfast, lunch or snacks? The restaurant car offers a wide variety of choices catering to various needs. Please order your catering at least 6 days before the train's departure.
- You can order catering by logging in to vr.fi after you have ordered a group ticket from group sales.
- The order must be placed no later than six (6) days before the beginning of your journey. You must pay for your order upon placing it. The food order cannot be edited or cancelled afterwards.
- Please make sure to take into account any special dietary requirements.
- Pre-ordered breakfasts are picked up from the restaurant car and enjoyed at your seat.
- Your train must have a restaurant car (you can check this when purchasing your tickets), and the journey must last a minimum of 90 minutes.
- In the Ekstra Relaxed Class you can enjoy meals and drinks purchased from the restaurant downstairs. The entire restaurant car is licensed for alcohol consumption.
- You can reserve the Ekstra cabinet for 12 people for your group, group tables for 4 people or even the entire floor.
- There is a lot of space, and comfortable leather seats, tables and sockets ensure a good setting for the trip. The door of the upstairs cabinet can also be locked, and the equipment includes two screens.
- You can book a conference cabin by booking 12 seats in the Ekstra Relaxed Class at once at vr.fi or in the VR Matkalla app.
Group Sales Menu
Below you’ll find pre-orderable meal options for groups. Make your group’s journey smoother by ordering food in advance!
Pesto pasta with tomato
Vegan
€11.90
Pesto pasta with tomato and vegetable balls
Vegan
€13.90
Pesto pasta with chicken
L
€13.90
Pesto pasta with smoked salmon
L
€15.90
Pasta Carbonara
L
€13.90
Salmon soup, bread with spread
L, G available (bread L, topping vegan)
€13.90
Meatballs & mashed potatoes
L,G
€13.90
Bigger portion of meatballs
L,G
€16.90
The tracks' sandwich meal deal plus
VL or L
€11.90
Kids' sandwich meal deal
VL
€8.50
Gluten-free sandwich meal deal plus
G
€11.90
The Rails' Club Sandwich Meal Deal
L
€11.90
The Rails' Vegan Club Sandwich Meal Deal
Vegan
€11.90
Harissa Vegetable Ball & Couscous Bowl
Vegan
€14.90
Warm-Smoked Rainbow Trout Bowl with Egg
M
€14.90
Chicken Caesar Pasta Salad
L
(L = lactose-free, VL = low-lactose, M = dairy-free, G = gluten-free, Vegan = vegan)
Together on a night train
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