Services for groups

• The pricing of the group ticket takes into account the flexible terms and conditions of the ticket in relation to payment schedules, changes and cancellations.
  
• Individual tickets that are cheaper than a group ticket may be available in vr.fi website.
  
• Groups of less than 19 passengers can buy tickets as normal single tickets. The single tickets can be bought from vr.fi in multiple batches. Please note that all individual tickets will not necessarily have the same price and must be paid for immediately upon booking.
  
• A group ticket must have at least 19 passengers.
  
• The price of the group offer is valid for 2 business days. Please note that we do not reserve seats during the offer phase, so please accept the offer as soon as possible. The offer is accepted by email.
  

• The group ticket will be cancelled automatically if the payments in the payment plan have not been made by the due date(s) indicated in the order confirmation.
  
• Completed advance payments will not be refunded if the journey is cancelled.
  
• Group tickets cannot be changed or cancelled after the final payment. The final payment is due 3 weeks prior to the departure, or right away if the trip is less than 3 weeks away.
  

• New feature! You can pay the advance and final payment for your group ticket on the vr.fi website as self-service. Log in with your VR username and go to the My tickets section. Payments can be made by debit or credit card or through the netbank. Invoicing is possible if you have a business account or travel agency user account.
  
• Payments can be also made by debit card or credit card by calling the customer service number of group services: tel. 0600 19009 (€2/answered call + LNC) Mon-Thu 10 a.m.–3 p.m.
  
• Invoicing is possible for customers who have a VR corporate customer number and an invoicing agreement. The terms of payment are set in accordance with the agreement.
  

• The tickets will be delivered by email after the final payment.
  

In the upstairs of the restaurant car, you can enjoy meals and drinks purchased downstairs. The entire restaurant car is licensed for alcohol consumption. You can reserve a conference compartment for 12 persons, group tables for 4–6 persons or even the entire floor.

• How does morning coffee, a tasty lunch or dinner with sparkling wine sound? Browse our wide selection and order our customised meal service for your group in advance. 
  
• Log in to the vr.fi website with your VR username to order catering as self-service. You must pay for your order upon placing it. The order cannot be edited or cancelled. Please make sure to take into account any special dietary requirements. The order must be placed no later than three (3) weeks before the beginning of your journey. Your train must have a restaurant car (you can check this when purchasing your tickets), and the journey must last a minimum of 90 minutes.
  
• You can place your order also through group sales at 0600 19009 (Mon–Thurs 10–15, 2 € /answered call +LNC ) when you buy the train tickets. Advance orders must be placed at least 14 days before the journey.