For travel agencies

This page contains important information for travel agencies

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Customer information and invoicing

Collaboration agreements and invoicing

We assist in updating customer information and in collaboration agreement and billing matters. You will also receive support in using the online store.

  • businesstravel@vr.fi

Travel agency customer service

Services for travel agencies and group offers

  • agent.service@vr.fi
  • tel. +358 307 23705
  • Service by phone Mon–Thu 10 a.m.–3 p.m. (UTC+2)

Information about group bookings

  • You can buy trips for less than 19 people on vr.fi.
  • You can make group bookings for more than 19 people via the group offer form.
  • Group ticket holders must travel on the same train and in the same travel class.
  • Change and cancellation conditions are group-specific and will be specified when the offer is made.
Read more about group travel

Easy traveling onboard day trains

Day trains are a convenient way to get to different parts of Finland. There are different travel classes for different preferences. There is also a restaurant car and a children's play area on the IC trains.

Services on trains

Our trains provide a comfortable method of travelling and services for many different needs. Your customers have access to our restaurant services, the privacy of cabins and the upstairs of the restaurant car, ideal for groups.

Read more about services

Luggage on trains

Conveniently by train

Do you know your luggage limit on a train? Do you need to store large bags, skis or snowboards during your journey?

Read more

By night train across Finland

Travelling by night train across Finland is convenient! The night trains offer both sleeper cabins and seats and there is a cozy restaurant car onboard too.

Read more about sleeper cabins

The most exciting route to Lapland

Night trains take travelers through Finland, from Helsinki or Turku to Oulu, Kolari, Rovaniemi or Kemijärvi and back. Private cabins starting from €49, cabins with shower starting from €74.

Read more about night trains

Car-carrier trains

Safely across Finland

By loading the car onto the train, passengers save not only time but also nerves. Passengers arriving on the car train arrive rested and continue their journey to their destination relaxed.

Read more about car trains

Santa Claus Express

The Santa Claus Express is the fun and comfortable way to get to northern parts of Finland.

Read more

Good to know

Train tickets

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Trains

Our wide range of services guarantees that you will have a pleasant experience even during a long journey.

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