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For travel agencies

This page contains important information for travel agencies

Allegro train traffic

The Allegro train service is discontinued for now.

Read more

Use our convenient online shop

If you already have a username for our online shop, you can use it for your transactions.

Go to VR’s online shop
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Customer information and invoicing

Collaboration agreements and invoicing

We assist in updating customer information and in collaboration agreement and billing matters. You will also receive support in using the online store.

  • Service hours Mon-Thu 10 a.m.–3 p.m. (UTC+2)
  • businesstravel@vr.fi

Travel agency customer service

Services for travel agencies, group offers, meals for groups in domestic long-distance traffic and on Allegro trains

  • agent.service@vr.fi
  • tel. +358 307 23705
  • Service by phone Mon–Thu 10 a.m.–3 p.m. (UTC+2)

Change to booking of a car on a trip

In the future, a car will be added to the travel reservation as an additional service. Travel agencies can buy a sleeping cabin or a seat reservation at the online shop and book a car as an additional service via our travel agency service: tel. 0307 23705

General information for travel agencies

A compartment from travel agency customer service

Book a private compartment for 2-6 through our travel agency services. A compartment is a peaceful place to work or relax.

Group bookings at VR’s travel agency services

Group bookings at the online shop for travel agencies

Restaurant services for groups

Breakfast, lunch or snacks?

The restaurant car offers a wide variety of choices catering to various needs. Reserve meals in advance so we can customise our service to the needs of group.

Information on booking meals

Travel through Finland on a night train

A safe and environmentally friendly choice

Night trains take you from Helsinki or Turku to Oulu, Kolari, Rovaniemi or Kemijärvi and back.

More about night trains

Luggage on trains

Conveniently by train

Do you know your luggage limit on a train? Do you need to store large bags, skis or snowboards during your journey?

Read more

Peace and quiet in Ekstra Class

When you want to work or simply travel more peacefully

More spacious and even safer train travelling.

About the Ekstra Class

Cancellation insurance

You can buy cancellation insurance for single tickets for long-distance traffic, i.e. for individual seats or sleeping berths.

Train tickets

Train tickets for all occasions – view our ticket offering and discounts.

Train tickets

Trains

Our wide range of services guarantees that you will have a pleasant experience even during a long journey.

Trains

CarTrain

Easily through Finland by transporting your car with you on the train

Admire the wilderness, conquer fells and enjoy peaceful moments in nature. You can save a whole day by transporting your car with you on the train.

Find out more