Reduced train services continued – early week train services replaced with bus transportation
The long period of frost has caused significant challenges for the train fleet. We aim to get train traffic back to the normal schedule as soon as possible and, to ensure this, we will continue to reduce train traffic also in the early week. Most of the services will be replaced by bus transport and some customers will be transferred to other train services. If a replacement service cannot be assigned to a customer, they will automatically receive a refund for their ticket.
We will replace about 15%, approximately 30 train services, per day on Monday, Tuesday and Wednesday with buses. This will help ensure the fastest possible return to normal traffic at the end of the week. In normal conditions, we operate about 200 long-distance train services daily.
The majority of replacement buses will run on the Tampere-Pori, Seinäjoki-Vaasa and Tampere-Turku routes. Customers with tickets for cancelled services between Helsinki and Kupittaa will be directed to other train services.
"The long frost period affecting the whole country has put public transport and VR's train fleet to the test in an unprecedented way. Our goal is to return to normal traffic as soon as possible and, for this reason, we will have to service our fleet intensively during the early part of the week. This means that we will transfer most of the customers of the cancelled trains to substitute bus transport or to other train services. We are sorry for the inconvenience caused to our customers by the changes,” says Piia Tyynilä, SVP Long-Distance Trains.
You can check the status of your train at vr.fi
“You can check the status of your train at vr.fi. If the new service is not suitable for a customer, we kindly ask them to contact VR's customer service or apply for a refund via vr.fi or by phone. We also ask passengers to be prepared for possible delays and changes in the fleet next week,” says Tyynilä.