Business Services
Travel comfortably and eco-friendly
On this page, you can find information about our products for companies and our contractual customers. Contact us if you need help. We are happy to help you! VR online shop is open 24/7.
Log in to our Corporate OnlineBuy tickets
Corporate customer service
By calling this number, you can buy and book tickets and check timetables.
- Service hours Mon–Fri 7 a.m.–8 p.m.
- Tel. 0600 199 55, EUR 2/answered call + LNC
Customer information & invoicing
Collaboration agreements and corporate invoicing
We help you with customer information updates, contractual and invoicing issues. and online shop-related issues. We also provide support for the use of the online shop.
- Service hours by phone Mon–Thu 10 a.m.–3 p.m.
- businesstravel@vr.fi
- Tel. 0307 26595
Are you planning an event?
If you're planning an event and are interested in cooperating with us, or would like more information on traffic arrangements, please contact us by email at tapahtumat(a)vr.fi.
Own compartment or an empty seat next to you
Do you want to travel even more comfortably? Now you can book a 2-, 4- or 6-person cabin for yourself or an empty seat next to you.
Easy travel with a commuter voucher
With a commuter voucher, journeys between home and work go smoothly. Commuting benefits offered by employers are also available with Epassi, which you can use to easily buy single, multi-, and season tickets.
Thanks for choosing the train
A train is a carbon-neutral way to travel. Every time you choose to travel by train, you reduce your carbon dioxide emissions from travel by about 98% compared to travelling by car. So why not take the train to work, too?
Change to booking of cars
In the future, the car will be added to the reservation as an additional service. As an additional service, it is possible to buy a night train trip and a car from the consumer side online shop vr.fi, where you can log in with a company account and pay with a credit card. If your organization has invoicing as a method of payment and you want to use this form of payment, you can book a train trip with the car from our corporate customer service: tel. 0600 19955 (2 € / answered call + LNC) on weekdays from 7 am to 8 pm.
Logging in to our new services
You can also log in to our new vr.fi- website with your corporate username at the top of this page. Please note that for now the only available payment method on the new vr.fi is credit card, and that the ticket will be delivered per email.
Log in to Corporate OnlineFocus on working or relax
Enjoy the peaceful environment in the Ekstra Class
More spacious train travelling with a coffee & tea service.
About the Ekstra ClassInformation about the corporate ticket
A corporate ticket is the most flexible ticket alternative for our contractual customers. If your travel plans change unexpectedly, the corporate ticket can be changed accordingly.
- With a corporate ticket, you will always travel in the Ekstra Class.
- Check the ticket price by logging in to our Corporate Online.
- As a contractual customer, you can get discount on the corporate ticket.
You can change the departure date or time of the corporate ticket free of charge at a VR service point or by calling to VR’s customer care before the departure or 24 hours after the departure, at the latest.
If the ticket is changed for a more expensive service, we will charge the price difference when the ticket is changed. We will not compensate the price difference when the ticket is changed to a less expensive service. You can cancel your corporate ticket before departure at VR service points at stations or by calling VR’s customer care. The cancellation fee is EUR 10.
You can buy corporate tickets:
- through our Corporate Online
- by calling our corporate customer service tel. 0600 199 55
- from VR service points at stations
- from travel agencies
You will receive your tickets by email and/or as an SMS to your mobile phone.
Information on the multi-tickets
Select a multi-ticket if you travel the same route regularly. With a 10- or 30-trip multi-ticket, you can travel on all trains on the route marked on the ticket, in both directions.
- You can buy 10- or 30-trip multi-tickets.
- With a multi-ticket, you can travel more comfortably in the Ekstra Class, where daily newspapers and a coffee and tea service are also included in the price.
- Multi-tickets are also available in the Eko Class.
- Multi-tickets cannot be changed or cancelled.
- However you can cancel a journey you have booked using your multi-ticket for long-distance trains for free up to 30 minutes before the scheduled departure of the train.
- You can cancel a journey visiting a VR service point or calling VR's customer support.
The sales locations and delivery methods of multi-tickets for long-distance trains:
- Corporate Online. You can buy and use multi-tickets for Eko or Ekstra Class. You will receive your multi-ticket by email and in your Own Tickets folder if you are signed in. The ticket will be valid for 6 months from the selected start date. The multi-ticket’s validity period can be set to start a maximum of 60 days after the purchase date.
- VR service point. You will receive your multi-ticket for Eko or Ekstra Class as a printout and/or by email. You can also visit a VR service point to book journeys with your multi-ticket. The ticket will be valid for 6 months from the selected start date. The multi-ticket’s validity period can be set to start a maximum of 60 days after the purchase date.
- VR Customer Care. You can buy or book multi-tickets for Eko or Ekstra Class by phone. You will need to pick the ticket up from a VR service point or an R-kioski. The ticket will be valid for 6 months from the selected start date. The multi-ticket’s validity period can be set to start a maximum of 60 days after the purchase date.
- Travel agencies. You can buy multi-tickets for Eko or Ekstra Class. Your multi-ticket will be sent to you by email. You can use your multi-ticket’s order number to book journeys on the vr.fi website, at a VR service point or through VR Customer Support. The ticket will be valid for 6 months from the selected start date. The multi-ticket’s validity period can be set to start a maximum of 60 days after the purchase date.
The sales locations and delivery methods of multi-tickets for VR’s commuter trains:
- Corporate Online. Once you have signed in to the website, you can buy 10-journey multi-tickets. You can always use your multi-tickets both via the website’s My Journeys folder and the VR Matkalla app. The 4 months validity period of multi-tickets will start immediately after purchase.
- VR Customer Care. You can buy or book a multi-ticket from VR Customer Care. You will need to pick the ticket up from a railway station’s VR service point. You can pay for the ticket during the phone call or when picking it up from a service point.
- VR service point. You will receive 10 tickets.
Multi-ticket for long-distance traffic
Please remember to book your journey with your multi-ticket for long-distance trains before the train’s scheduled departure.
- Booking a journey with a multi-ticket works similarly to seat reservation.
- You will need your multi-ticket’s order number when booking a journey on the Corporate Online.
- You can also book a journey with your multi-ticket from VR Customer Support at 0100 3232 (cost 0,06 €/min + lnc/mcc)or in the VR Matkalla app. We will send you your ticket by email or SMS. You can also pick your ticket up from a station with ticket sales.
- Once you have booked a journey with your multi-ticket, you will receive a ticket that you must show during ticket inspection.
- If you have not booked a journey with your multi-ticket before boarding the train, you must buy a new ticket from the conductor.
- You cannot use your multi-ticket to book a journey for a train that is sold out.
- Multi-tickets cannot be used for train + bus connections nor book a compartment for yourself.
- Please note that you cannot book or pick up tickets for individual journeys with a multi-ticket for long-distance trains from an R-kioski, a Matkahuolto, a Matkahuolto service point or a travel agency.
Multi-ticket for VR's commuter traffic
Please remember to activate the journey before boarding the train.
- Journeys booked with the multi-ticket are valid for 2 hours.
- Traditional paper multi-tickets must be validated with the orange validator in the train’s vestibule when boarding the train.
Facilities for small and large groups
Train travel with a group
We offer working facilities for small and large teams. We can reserve an entire coach or even a train for your group. You can easily book your own compartments.
Read moreInformation on the open single ticket
An open single ticket gives you freedom to plan your trip, since it is valid for 1 month from the purchase date.
You can buy an open single ticket for Eko or Ekstra Class.
An open single ticket cannot be changed or cancelled.
- Corporate Online. Tickets will be sent by email and/or as an SMS.
- Corporate customer service. You need your company identifier when buying tickets. Tickets will be sent by email and/or as an SMS.
- VR service point. You need your company identifier when buying tickets. Tickets will be sent by email and/or as an SMS.
- Travel agency. You need your company identifier when buying tickets.
Tickets will be sent by email and/or as an SMS.
An open single ticket is valid for 1 month from the purchase date on the route marked on the ticket.
We recommend booking a seat for the open single ticket. You can book the seat:
- through the Corporate Online
- through the customer service
- at a VR service point at station
When you book the seat through the customer service or service point, remember to write down the seat information. A separate ticket for the seat will not be sent.
With the open single ticket, you can also board the train without booking a seat.
View our ticket offering
Our extensive selection of ticket products and all additional services can be found here.