Business Services
Travel comfortably and eco-friendly
On this page, you can find information about our products for companies and our contractual customers. Contact us if you need help. We are happy to help you! VR online shop is open 24/7.
Buy tickets
Corporate customer service
By calling this number, you can buy and book tickets and check timetables.
Service hours Mon–Fri 7 a.m.–8 p.m.
Tel. 0600 199 55, EUR 1.99/answered call + LNC
Update customer information
Collaboration agreements
We help you with customer information updates, contractual issues and online shop-related issues.
Service hours Mon–Fri 9 a.m.–3 p.m.
yrityssopimus@vr.fi
Tel. 0307 26595
Take care of your invoicing issues
Corporate invoicing
We help you with invoicing issues, for example, when you want to change your invoicing address. We also provide support for the use of the online shop.
Service hours Mon–Fri 9 a.m.–3 p.m.
teema.laskutus@vr.fi
Tel. 0307 26595
Logging in to our new services
Unfortunately, you cannot yet log in with a corporate account at the top of this page or in the VR Matkalla app. We are working hard to give you access to our new services as soon as possible.
Focus on working or relax
Enjoy the peaceful environment in the Ekstra Class
More spacious and even safer train travelling. An Ekstra Class ticket entitles you to an empty seat next to you and a face mask. Wearing a mask is mandatory on Ekstra Class.
Information about the corporate ticket
A corporate ticket is the most flexible ticket alternative for our contractual customers. If your travel plans change unexpectedly, the corporate ticket can be changed accordingly.
Information on the multi-tickets
Select a multi-ticket if you travel the same route regularly. With a 10- or 30-trip multi-ticket, you can travel on all trains on the route marked on the ticket, in both directions.
Facilities for small and large groups
Train travel with a group
We offer working facilities for small and large teams. We can reserve an entire coach or even a train for your group. You can easily book your own compartments.
Information about season tickets
During the validity period of the ticket, you can travel freely on the route of your choice, in the class of your choice.
Own space and more travel comfort
We want to make travelling as stress-free as possible, for all of our customers. Now you can book an entire compartment for yourself (subject to an additional charge), whether travelling alone or with a group. You can also book an empty seat next to you.
Compartment of your own
You can book an entire compartment for yourself in the VR Matkalla app and ticket vending machines.
A compartment is a peaceful place to work or relax, for instance
Compartments have tables and power sockets for charging electronic devices
You can purchase a compartment for a group with a maximum of four persons
Passengers belonging to a discount group get the normal discount on their ticket also when travelling in a compartment
A compartment may only be booked in connection with the purchase of a basic ticket
The compartment price is not fixed but depends on the route you select, the date and time, the number of passengers and how close to the departure you are purchasing the ticket
After the introduction of this service, we will no longer sell individual compartment seats for a train
Purchasing cancellation insurance for a train ticket in a compartment is currently not possible
If you need to change the date and time of your journey, you can do this by calling our customer service number +358 (0)800 166 888 (free of charge). A change fee of EUR 5 will be charged.
Booking an empty seat
You can book an empty seat on the shop.vr.fi website, by calling our customer care at 0600 41 900 (EUR 1.99 per answered call + local network charge) or by visiting our service points at stations.
An empty seat is clearly cheaper than a normal ticket
For instance, with adults’ Saver Ticket for the journey from Helsinki to Tampere (EUR 8.90), the price of booking an empty seat next to you is EUR 3.20, which will be added to the ticket price
When you purchase an empty seat, check the coach map to ensure that the empty seat is next to you
You can also purchase an empty seat in the Ekstra Class, the upstairs of the restaurant car and a coach with pet area, provided that the seat is next to you
The empty seat is subject to the same cancellation terms and conditions as the actual train ticket
You can book the empty seat next to you on shop.vr.fi by choosing "Empty seat next to me" from the passenger selection.
Information on the open single ticket
An open single ticket gives you freedom to plan your trip, since it is valid for 1 month from the purchase date.
View our ticket offering
Our extensive selection of ticket products and all additional services can be found here.