Business Services

• With a corporate ticket, you will always travel in the Ekstra Class.
  
• Check the ticket price by logging in to our Corporate Online.
  
• As a contractual customer, you can get discount on the corporate ticket.
  

You can change the departure date or time of the corporate ticket free of charge at a VR service point or by calling to VR’s customer care before the departure or 24 hours after the departure, at the latest.

If the ticket is changed for a more expensive service, we will charge the price difference when the ticket is changed. We will not compensate the price difference when the ticket is changed to a less expensive service. You can cancel your corporate ticket before departure at VR service points at stations or by calling VR’s customer care. The cancellation fee is EUR 10.

You can buy corporate tickets:

• through our Corporate Online
  
• by calling our corporate customer service tel. 0600 199 55
  
• from VR service points at stations
  
• from travel agencies
  

You will receive your tickets by email and/or as an SMS to your mobile phone.

• You can buy 10- or 30-trip multi-tickets.
  
• With a multi-ticket, you can travel more comfortably in the Ekstra Class, where daily newspapers and a coffee and tea service are also included in the price.
  
• Multi-tickets are also available in the Eko Class.
  

• Multi-tickets cannot be changed or cancelled.
  
• However you can cancel a journey you have booked using your multi-ticket for long-distance trains for free up to 30 minutes before the scheduled departure of the train.
  
• You can cancel a journey visiting a VR service point or calling VR's customer support.
  

The sales locations and delivery methods of multi-tickets for long-distance trains:

• Corporate Online. You can buy and use multi-tickets for Eko or Ekstra Class. You will receive your multi-ticket by email and in your Own Tickets folder if you are signed in. The ticket will be valid for 6 months from the selected start date. The multi-ticket’s validity period can be set to start a maximum of 60 days after the purchase date. The multi-tickets bought on Dec 19th and onwards will be valid for 3 months and you can select the validity start date to be 10 days from the purchase date.
  
• VR service point. You will receive your multi-ticket for Eko or Ekstra Class as a printout and/or by email. You can also visit a VR service point to book journeys with your multi-ticket. The ticket will be valid for 6 months from the selected start date. The multi-ticket’s validity period can be set to start a maximum of 60 days after the purchase date. The multi-tickets bought on Dec 19th and onwards will be valid for 3 months and you can select the validity start date to be 10 days from the purchase date.
  
  
• VR Customer Care. You can buy or book multi-tickets for Eko or Ekstra Class by phone. You will need to pick the ticket up from a VR service point or an R-kioski. The ticket will be valid for 6 months from the selected start date. The multi-ticket’s validity period can be set to start a maximum of 60 days after the purchase date. The multi-tickets bought on Dec 19th and onwards will be valid for 3 months and you can select the validity start date to be 10 days from the purchase date.
  
  
• Travel agencies. You can buy multi-tickets for Eko or Ekstra Class. Your multi-ticket will be sent to you by email. You can use your multi-ticket’s order number to book journeys on the vr.fi website, at a VR service point or through VR Customer Support. The ticket will be valid for 6 months from the selected start date. The multi-ticket’s validity period can be set to start a maximum of 60 days after the purchase date. The multi-tickets bought on Dec 19th and onwards will be valid for 3 months and you can select the validity start date to be 10 days from the purchase date.
  
  

The sales locations and delivery methods of multi-tickets for VR’s commuter trains:

• Corporate Online. Once you have signed in to the website, you can buy 10-journey multi-tickets. You can always use your multi-tickets both via the website’s My Journeys folder and the VR Matkalla app. The 3 months validity period of multi-tickets will start immediately after purchase.
  
• VR Customer Care. You can buy or book a multi-ticket from VR Customer Care. You will need to pick the ticket up from a railway station’s VR service point. You can pay for the ticket during the phone call or when picking it up from a service point.
  
• VR service point. You will receive 10 tickets.
  

Multi-ticket for long-distance traffic

Please remember to book your journey with your multi-ticket for long-distance trains before the train’s scheduled departure.

• Booking a journey with a multi-ticket works similarly to seat reservation.
  
• You will need your multi-ticket’s order number when booking a journey on the Corporate Online.
  
• You can also book a journey with your multi-ticket from VR Customer Support at 0100 3232 (cost 0,06 €/min + lnc/mcc)or in the VR Matkalla app. We will send you your ticket by email or SMS. You can also pick your ticket up from a station with ticket sales.
  
• Once you have booked a journey with your multi-ticket, you will receive a ticket that you must show during ticket inspection.
  
• If you have not booked a journey with your multi-ticket before boarding the train, you must buy a new ticket from the conductor.
  
• You cannot use your multi-ticket to book a journey for a train that is sold out.
  
• Multi-tickets cannot be used for train + bus connections nor book a compartment for yourself.
  
• Please note that you cannot book or pick up tickets for individual journeys with a multi-ticket for long-distance trains from an R-kioski, a Matkahuolto, a Matkahuolto service point or a travel agency.
  

Multi-ticket for VR's commuter traffic

Please remember to activate the journey before boarding the train.

• Journeys booked with the multi-ticket are valid for 2 hours.
  
• Traditional paper multi-tickets must be validated with the orange validator in the train’s vestibule when boarding the train.
  

You can buy an open single ticket for Eko or Ekstra Class.

An open single ticket cannot be changed or cancelled.

• Corporate Online. Tickets will be sent by email and/or as an SMS.
  
• Corporate customer service. You need your company identifier when buying tickets. Tickets will be sent by email and/or as an SMS.
  
• VR service point. You need your company identifier when buying tickets. Tickets will be sent by email and/or as an SMS.
  
• Travel agency. You need your company identifier when buying tickets. Tickets will be sent by email and/or as an SMS.
  

An open single ticket is valid for 1 month from the purchase date on the route marked on the ticket.

We recommend booking a seat for the open single ticket. You can book the seat:

• through the Corporate Online
  
• through the customer service
  
• at a VR service point at station
  

When you book the seat through the customer service or service point, remember to write down the seat information. A separate ticket for the seat will not be sent.

With the open single ticket, you can also board the train without booking a seat.

• Our commuter vouchers are valued at 5, 10, 20 and 50 euros. It is also possible to buy a voucher with a custom value. 
  
• An employee may use a commuter voucher to buy a personal season ticket from service station ticket sales. The employee will pay for any remaining costs after the voucher has been used.
  
• The price of the season ticket will be calculated on the basis of route distance and season length. The longer the season you choose, the cheaper you will travel.
  
• You can use a maximum of 15 commuter vouchers at once.
  
• Commuter vouchers are not eligible for any discounts. 
  

Commuter vouchers cannot be changed or cancelled.

• Commuter vouchers can be purchased from and used at VR’s railway station service points. 
  
• Commuter vouchers can also be purchased through VR’s group sales and then picked up from a station’s service point with an order number.
  
• The employer will give the commuter vouchers to the employee so that they can pay for a season ticket.
  
• Commuter vouchers must be used before the last validity date that is marked on the vouchers. 
  
• You can use a maximum of 15 commuter vouchers at once. 
  
• Commuter voucher can only be used to purchase an employer-subsidized public transport ticket, meaning a season ticket. 
  
• Commuter vouchers are always personal. 
  
• Commuter vouchers are printed out on paper. 
  
• An employer-subsidized public transport ticket (a season ticket) may be purchased as a paper ticket or an electronic ticket that is delivered via email.
  

Note! 

• Commuter vouchers cannot be used on vr.fi or the VR Matkalla app.
  

• Commuter vouchers bought before 14.11.2022 are valid for 6 months (180 days) after their date of purchase.
  
• Commuter vouchers bought on 14.11.2022 or after, are valid for 3 months (92 days) from the date of purchase.
  

Please note that one voucher must be used in its entirety and all commuter vouchers must be used before the last validity date.