Single ticket for long-distance traffic

The prices for the single tickets for long-distance traffic vary according to time of purchase and travel. The earlier you buy your ticket the better chance you have of getting it at a cheaper price.

Students, children (4–17 years), pensioners, conscripts and persons undergoing non-military service get a discount on the single tickets. Children aged 0–3 travel for free without a designated seat. Read more about discounts

When you buy your ticket from the VR Matkalla app, depending on the station, you can now add local public transport tickets, Opens in a new tab to your journey.

• Single tickets for long-distance traffic are valid for the journey indicated on the ticket.
  
• If you've bought your ticket as signed in, you can make changes to your journey time and date at vr.fi or the VR Matkalla app.
  
• You can add a ticket purchased while not logged in to the VR Matkalla application when you have the ticket's order and reference number.
  
• You can also change your departure at station ticket offices or by calling VR's customer care 0100 3232 (cost 0,06 €/min + lnc/mcc). You may also contact our customer support if you want to add a bike or pet to your reservation.
  
• Changes to your ticket must be made before the train's scheduled departure time. If your journey includes a change of train, any changes to the itinerary must be made before the first leg begins. Note that the route or direction of travel cannot be changed.
  
• Changes are subject to a charge of €5 per change. Eg. if you have a return ticket and you want to make changes to both legs of the journey, the charge for the changes will be € 9 in total. Changes made via VR's customer care are further subject to a service charge of €1.
  
• If you change your ticket to a more expensive train service, you need to pay the difference when you make the change. The difference is not refunded as a monetary or price refund when changing to a less expensive train service.
  
• Additional services (eg. seat in Ekstra class or a bicycle space) are transferred when available and will not be reimbursed.
  
• You can cancel your ticket before departure and receive a refund if you bought cancellation insurance when purchasing the ticket. If you buy your ticket from the VR Matkalla app and add on a HSL ticket, your cancellation insurance covers only your VR train ticket.
  

Please note: If you bought your ticket through a retailer, please contact them directly if you want to make any changes or cancel the ticket.

Purchasing channels for single tickets for long-distance traffic:

• vr.fi
  
• VR Matkalla mobile app
  
• Station ticket offices (Helsinki and Tampere)
  
• Ticket vending machines. Please note that you can buy a single long-distance ticket from a ticket vending machine no earlier than 30 days before your journey.
  
• VR customer service telephone: 0600 41 900 (2 € / answered call + lnc/mcc), Mon–Fri 5–22, Sat–Sun and public holidays 7–22. When calling from abroad: +358 923 192 902
  
• R-Kiosks. A 1 euro supplement/ticket will be charged at the R-Kioski. Please note that you can buy a single long-distance ticket at R-kioski no earlier than 30 days before your journey.
  
• Matkahuolto agents
  
• Travel agencies and VR retail partners
  
• With card payment from the train conductor. There is a surcharge for tickets sold onboard the train, which is 3 € for trips shorter than 76 km and 7 € for longer trips.
  

Your ticket may be delivered by e-mail ticket or as a printed ticket. When you buy your ticket signed in, you will find all your tickets in one place on your own account.