When should I get cancellation insurance?
You can cancel your journey if your plans change. The price of the train ticket and the additional services purchased will be refunded to you. The cancellation insurance fee will not be refunded.
Train travel and safety
We have compiled tips for ensuring your train travel is as safe as possible. You find the most current information concerning train travel as well as the most frequently asked questions here.
Cancellation insurance lets you plan your journey flexibly
Thanks to cancellation insurance, you can cancel your ticket and get back the price of the ticket if your plans change
The price of cancellation insurance is EUR 5–13 per ticket and direction, depending on the length of your journey
You can buy cancellation insurance for saver and basic tickets, i.e. for individual seats or sleeping berths
Information about cancellation insurance
You can buy cancellation insurance for saver and basic tickets, i.e. for individual seats or sleeping berths.
Prepare for your journey to Russia
Cancellation insurance cannot be bought for trains to and from Russia, but there is still plenty of flexibility. You can cancel your ticket as long as you do it at least 6 hours before departure.
Night trains and car-carrier trains
You can cancel a ticket for a night train if you bought cancellation insurance. Cancellation insurance cannot be added to car-carrier train packages, but you can cancel your package up to 7 days before departure. The fee is 10% of the ticket price.
Wondering whether to get cancellation insurance?
Cancellation insurance is a good choice especially when the tickets are expensive and you would feel sorry if you ended up not using them. If you cancel the journey, the price of cancellation insurance is low and it can help you save a lot of money.