Buy ticket
Back

New safety measures on trains

VR recommends passengers wear face masks in line with the official recommendation.

VR strongly recommends the use of face masks in commuter and long-distance traffic. However, face masks are not obligatory and passengers are permitted to travel without a face mask. VR continues to sell face masks to passengers on long-distance trains. A face mask that covers the mouth and nose costs EUR 3.00 and can be purchased from conductors on long-distance trains or at the VR service points in Helsinki and Tampere before a journey.

In its new guidelines, THL recommends the use of face masks on public transport where close contact cannot always be avoided. The recommendation applies to hospital districts that have reported coronavirus infections over the past two weeks.     VR’s face mask recommendation covers all train journeys in commuter and long-distance traffic. This is because trains can have passengers who have boarded in different districts in Finland. In order to make the recommendation clear and protect all our passengers as effectively as possible, we extended the recommendation to cover all train passengers.   We hope that as many passengers as possible wear a face mask. However, we also understand that wearing a face mask is not always possible; for example, due to health-related reasons. As this is a recommendation, we do not require passengers to wear face masks. Our conductors will instruct passengers on the train, as needed, and remind those travelling without a face mask of the new recommendation.

We have taken a range of safety measures to improve the safety of our passengers and personnel. Read more about our safety measures at: uusi.vr.fi/en/corona, Opens in a new tab.

More articles

The latest articles

We are standardizing service fees for ticket sales starting from March 3rd

From March 3rd, we will implement a more uniform service fee for ticket sales. The changes will affect our ticket vending machines, commuter tickets sold at R-kioskis, and our phone service. We will also reinstate service fees for ticket sales points. The service fees for ticket sales points were temporarily removed due to a system update in 2023. No service fee will be added to tickets purchased from vr.fi or the VR Matkalla app. 

The latest articles

Day train tickets for autumn for sale until Oct 25 2025

Tomorrow on Tuesday 18 February, we will publish the tickets for day trains on sale for the time period of 11 Aug until 25 Oct 2025.

The latest articles

We are piloting the use of body cameras in VR’s commuter traffic

Based on customer surveys, the feeling of safety in VR’s commuter train traffic is at a very good level and train travel is perceived as safe. According to the latest customer satisfaction survey carried out at the beginning of the year, for example, the feeling of safety on our commuter trains received a grade of 4.5 on a scale of 1–5. In order to prevent and resolve individual disruptions in VR’s commuter train traffic, conductors’ use of body cameras will be piloted during the spring.