Do you want to give feedback about the purchase and use of public transport tickets or about your journey on public transport traffic in general? We are happy to receive feedback in order to improve our service further.
We kindly ask you to provide feedback directly to the operator in the following situations:
General feedback about travelling on local transport
Local traffic's timetables and routes
Feedback regarding local transport vehicles
We constantly want to improve our services and therefore your feedback on the following topics, in particular, is valuable to us:
The ticket purchase process or use of the public transport ticket in the VR Matkalla app
Failure to buy or use a public transport ticket in the VR Matkalla app