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Our customer service opening hours in the holiday season

Our customer service is open also in the holiday season.

There are some changes to the opening hours. Customer care tel. 0600 41 900 (3,55 € / answered call + lnc/mcc) and customer support tel. 0100 3232 (cost 0,06 €/min + lnc/mcc) help you:

  • On Christmas Eve 7-16
  • On Christmas Day klo 9-22
  • On Boxing Day klo 7-22
  • On 27 Dec klo 7-22
  • On New Year's Eve klo 5-22
  • On New Year's Day klo 7-22
  • On Epiphany klo 7-22

On Facebook , Opens in a new taband Twitter, Opens in a new tab:

  • On Christmas Eve klo 8-15
  • On Christmas Day klo 9.30-18
  • On Boxing Day klo 9.30-18
  • On 27 Dec klo 9-20
  • On New Year's Eve klo 7-21
  • On New Year's Day klo 9.30-18
  • On Epiphany klo 9.30-18

More articles

We are releasing tickets for night trains for Christmas and early spring for the period 13 Dec 2026 - 25 April 2027.

The track work commissioned by the Finnish Transport Infrastructure Agency will also affect HSL's commuter train services from spring to autumn. We have compiled instructions for those with multi- and season tickets with an HSL station as the departure station or terminus on their ticket in this news item.

On Monday 20 April, we will publish the tickets for day trains on sale for the time period of 10 Aug until 12 Dec 2026.