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Our customer service opening hours in the holiday season

Our customer service is open also in the holiday season.

There are some changes to the opening hours. Customer care tel. 0600 41 900 (3,55 € / answered call + lnc/mcc) and customer support tel. 0100 3232 (cost 0,06 €/min + lnc/mcc) help you:

  • On Christmas Eve 7-16
  • On Christmas Day klo 9-22
  • On Boxing Day klo 7-22
  • On 27 Dec klo 7-22
  • On New Year's Eve klo 5-22
  • On New Year's Day klo 7-22
  • On Epiphany klo 7-22

On Facebook , Opens in a new taband Twitter, Opens in a new tab:

  • On Christmas Eve klo 8-15
  • On Christmas Day klo 9.30-18
  • On Boxing Day klo 9.30-18
  • On 27 Dec klo 9-20
  • On New Year's Eve klo 7-21
  • On New Year's Day klo 9.30-18
  • On Epiphany klo 9.30-18

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We will cancel some Pendolino services in Vaasa from February 7 to 13 March

Due to the sudden removal from traffic of one Pendolino train and the increased maintenance needs caused by a long period of frost, we will have to reduce traffic from February 7 to 13 March.

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Night train tickets for spring and early summer launched for sale on Tue 16 Sep

We are releasing tickets for night trains in spring and early summer for the period March 29–June 14, 2026.

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Our customer service will also assist passengers during Midsummer

On the Midsummer weekend 19–21 June, you will find help with matters related to train trips on Facebook, Twitter and by calling our customer service.