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There seems to have been a technical error. Please wait 15 minutes and we will try to refund your purchase and send you an email about it. If you do not hear from us via email in 15 minutes, please fill out this refund form or call our customer support where you can also quickly buy a new ticket. Customer support:

0100 3232 (0,06 €/min 0,06 €/min + lnc/mcc, Mon-Fri 5 am – 10 pm and Sat-Sun 7 am - 10 pm)