Skip to content

Claim compensation for a train delay

Great, you're already signed in!

We'll pre-populate your basic information and retrieve your journey information.

Hae matkaasi

When can you claim for compensation? You can claim for compensation if the train has been at least an hour late. This applies only to long-distance trips. The order number as well as the reference number can be found in the receipt emailed to you with yout ticket.

1

Enter your ticket’s order number so that we can find your journey

Mandatory field
2

In addition, enter the payment reference number

Mandatory field