It pays off to log in to Veturi
Travel vouchers accrue as follows:
- If your purchase total is EUR 200, you’ll get a travel voucher worth EUR 10.
- If your purchase total is EUR 500, you’ll get a travel voucher worth EUR 25.
- If your total comes to EUR 800, you’ll get a travel voucher worth EUR 40!
Always use your Veturi User ID when you buy services from VR. You can check your purchase total while logged in on the VR Online Shop (not on VR Mobile or VR Commuter Apps). Click the My Tickets button at the top of the page to find the tickets you have bought.
Log in to Veturi and make sure to earn your travel money!
TERMS AND CONDITIONS OF THE VETURI TRAVEL VOUCHER CAMPAIGN
Buy your train tickets using your Veturi User ID and earn a VR travel voucher worth EUR 10, 25 or 40 to pay for your future train journeys. The accrual period is 1 March - 31 May 2017. Remember to update your email address and other Veturi information by 31 May 2017, so that you’ll get the right details for travel vouchers you may have earned as well as instructions for use.
What increases the purchase total?
Purchases increasing the total which entitle your voucher include domestic train tickets (excluding HSL tickets) and the additional services bought for them (e.g. cancellation insurance), as well as tickets for trains between Finland and Russia that the customer has bought while logged in during the accrual period with a personal Veturi User ID. Cancelling train tickets bought during the accrual period reduces the accrued total of purchases.
The accrual period is 1 March - 31 May 2017. The purchase must be completed while using your Veturi User ID. Please note that the purchase transaction cannot be entered later by re-using the User ID. While logged in, you can buy train tickets from the VR Online Shop, VR Mobile, station ticket offices, ticket machines, any R-Kiosk, or by phone from VR Customer Care.
The customer will receive one travel voucher, the value of which is determined by the purchases made during the accrual period. If the total value of purchases during the accrual period is EUR 200.00 – 499.99, the customer will receive a travel voucher to the value of EUR 10. If the total value of purchases during the accrual period is EUR 500.00 – 799.99, the customer will receive a travel voucher to the value of EUR 25. If the total value of purchases during the accrual period is at least EUR 800.00, the customer will receive a travel voucher to the value of EUR 40.
Travel voucher delivery
The travel vouchers earned will be sent to Veturi member via email by 12 June 2017, and instructions for using the vouchers are sent in the same message. After you get the message, you can find your travel voucher online in the My tickets section after you log into Veturi. Members must update their email addresses to Veturi by 31 May 2017 in order to have the vouchers sent to their updated addresses. VR does not accept responsibility for emails that cannot be delivered.
Using travel vouchers
The travel voucher, which is delivered in June, must be used by 31 August 2017. The travel voucher can be used to purchase train tickets for domestic travel from the VR Online Shop, by phone from VR Customer Care and from station ticket offices, depending on the ticket selection available at the purchase location in question. Travel vouchers cannot be used in m.vr.fi or in beta.vr.fi websites nor in VR Commuter or VR Mobile Apps. The travel voucher is personal and it must be used while logged in, i.e. when using your Veturi User ID. One cannot buy HSL tickets or TrainBus tickets with the travel vouchers.
The travel voucher cannot be exchanged for cash. A ticket purchased using a travel voucher can be changed or cancelled if the ticket terms allow it. If a ticket purchased using a travel voucher is cancelled, the part paid with the travel voucher will be refunded in cash (refunds only at station ticket offices). The total worth of the travel voucher must be used in one go. If the value of a single purchase made using the travel voucher is less than the value of the customer’s travel voucher, the unused part will not be refunded in cash or as a new travel voucher. No compensation will be paid for a travel voucher that has not been collected.
Other terms and conditions
VR shall not accept responsibility for problems due to third parties, such as service interruptions or problems in the internet connection, issues caused by the customer’s firewall or virus programme, or any harmful intentional or unintentional actions by the customer. VR’s liability during the campaign is limited to direct damage and to the value of the earned travel voucher at maximum. All decisions concerning any ambiguities arising from the application and interpretation of the terms and conditions of the campaign shall be made by VR. VR reserves the right to change these campaign terms and conditions.
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