Change your username

You can stop using your Veturi customer number if you want and start using your e-mail address as your username. This way it will be deasier to remember your ID when you log in and it'll be easy and fast to purchase your train tickets in the future.

How to change your Veturi username

To make the change you must log in to Veturi. You need your Veturi customer number and password. If you don't remember your password you can easily order a new one from below the login link. The new password will be sent to your e-mail address.

If you don't remember your password please contact VR Customer Care using the online form, or on Facebook or by phone. The customer number will be sent to your e-mail address.


1. Log in to Veturi at at the top of the page.

2. Select My information.

3. Tick the box: "I want to change my e-mail address to be my username."
4. Confirm the change by re-entering your e-mail address and your password.

5. Tick the box: "I accept the terms of the service."
6. If you want to order the Veturi newsletter and receive information on special offers and benefits for Veturi-members tick the box ”I want to receive VR marketing messages to my e-mail address.”
7. Click on ”Save” at the bottom of the page.