By station building, phone 0600 300 81
Bus station at a distance of about 200m.
|VR ticket office||
As of 1st April, ticket office is temporarily closed due to COVID-19.
Mon–Fri at 9–12.50 and 13.50–17.00
|Ticket vending machines||
Two machines inside
|Services and facilities for the disabled||
Assistance is available. Call VR Customer Care at 08001 66888 ( free of charge) no later than 36 hours before the departure.
Ramp and lift to station platforms.
Raised station platforms.
The assistance point is located at the southern end of the station building near the drop off/pick up point. The assistance point is not under cover.
By station building, two inva park spaces; bicycle stands.
The loading site for car-carrier wagons is located at Ratakatu 6, 90100 Oulu.
The keys to cars to be loaded on the train by VR must be delivered to the ticket office at the latest 30 minutes before the loading time or to the VR box in the waiting room when ticket office is closed. The ticket must be provided with the keys. Likewise, the keys can be collected from the ticket office during the opening hours, or from the R-Kioski. During the loading time, enquiries about keys can be made by calling 040 86 45 122.
Car-loading personnel are on site during loading times.
Enquiries and reservations
VR Customer Service
Tel. 0600 41 900 (1,99 € / answered call + local network charge)
Mon–Fri at 5–22
Sat–Sun and Bank Holidays at 7–22