Ticket validation, ticket inspection and penalty fare
You are responsible for having an adequate valid ticket or shall purchase one from the train conductor. In Helsinki commuter services the ticket shall be validated in the validator in the entrance vestibule. In long-distance services the conductor always stamps the ticket.
In Helsinki commuter services (Helsinki-Riihimäki-Lahti, Helsinki-Lahti, Helsinki-Vantaankoski, Helsinki-Karjaa) an advance purchased ticket shall be validated in the validator in the entrance vestibule or else the ticket shall be produced to the conductor for validation in a ticketing compartment.
Should no ticket have been purchased in advance
- a ticket can be bought for long-distance services from the conductor who also validates the ticket that does not entitle to seat booking
- for Helsinki commuter services (Helsinki-Riihimäki-Lahti, Helsinki-Lahti, Helsinki-Vantaankoski, Helsinki-Karjaa), only from the conductor in a ticketing compartment. The ticketing compartments are indicated by relevant signs both on the outside and inside of the trains. In long-distance services, an advance purchased ticket shall immediately be produced to the conductor for stamping, at the conductor's first ticket checking round.
Ticket validation in commuter trains
The passenger shall himself validate an advance purchased ticket in the machine in the vestibule of the train. Should any assistance be needed in ticket validation, the train conductor in the ticketing compartment is glad to be of service. The ticket is only valid upon its validation. Helsinki Metropolitan area tickets need no validation as a period of validity is printed on the ticket as it is bought. If you travel with a long-distance multi-ticket in a commuter train go to the ticket-selling coach and ask the conductor to stamp your ticket.
An e-ticket bought at the Online Shop shall be produced to the conductor in the ticket-selling coach. An e-ticket is a personal ticket and therefore an identity card shall also be produced or when travelling with a 30 day pass, a VR identity card.
The Travel Card shall be displayed to the reader when boarding a transport vehicle or accessing a metro platform area or a VR commuter-train platform area at gate-ticketing hours.
Ticket inspection and penalty fare
The inspectors of HSL (Helsinki Metropolitan Area Council) and the VR train conductors are entitled to check the tickets. You are responsible for having an adequate valid train ticket. Should this fail to be the case, the ticket inspector collects a penalty fare of €80 in addition to the relevant one-way fare.
Details for penalty fares call 09 476 64111 (M-F from 9 to 13).