Ticket sales points

You can buy domestic train tickets as follows:

Long-Distance Trains Commuter Traffic HSL Area
  • VR Online Shop
  • VR station booking offices
  • Ticket vending machines
  • VR sales agents
  • Train conductors
  • VR booking offices
  • Ticket vending machines
  • Conductors in the ticketing compartments
  • VR's Online shop (only 30 days passes)
  • aboard transport vehicles (commuter train, bus, tram, metro, Suomenlinna ferry)
  • in VR booking offices within Helsinki Metropolitan Area
  • in Helsinki Metropolitan Area ticket vending machines

Train tickets may be booked via VR Customer Care and paid and picked up in an R-kiosk or a ticket vending machine.

*An exception are night commuter train services from Helsinki railway station during the weekend when passengers have to present a valid ticket at the platform before boarding the train.

VR Online Shop

Choose a suitable connection from the Journey Search and proceed to purchase tickets. You can purchase the most common VR tickets with seat reservation in the Online Shop on all weekdays from 6.00 to 23.30. You can also buy 30 day passes for commuter trains in the Online Shop.

VR station booking offices

Train tickets are on sale at about 40 railway stations in different parts of the country. To check the station with booking offices, their open hours and services go to the Station information pages.

Ticket vending machines

In the vending machines, you may purchase long-distance and commuter train tickets, pay and collect train tickets, sleeping-berth tickets and car-carrier tickets ordered by telephone, and print train tickets purchased via Internet.

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VR Customer Care

Train tickets may be booked via VR Customer Care, 0600 41 900, and paid and picked up at a VR station booking office, in an R-kiosk or a ticket vending machine.

R-kiosks

VR train long-distance train tickets may be paid and collected at an R-kiosk. The tickets are first to be booked at VR Customer Care, 0600 41 900 (price of call, €1 + local network charge), and then picked up at an R-kiosk by producing a booking number. No commission is charged for tickets picked up at an R-kiosk. Check the closest R-kiosk and opening hours on R-kiosk web site.

VR sales agents

VR long-distance train tickets are sold by travel agencies and other sales agents in different parts of the country. To check the sales point locations, please call VR Customer Care, 0600 41 900.

Train conductors

In long-distance trains you can buy tickets without a reserved seat. A €3.00 service fee is charged for tickets purchased onboard trains (€6.00 in Pendolino trains) when the station booking office is open at the time of departure of the train.

In commuter trains tickets can be purchased in the ticket vending compartment so please check the location of the ticket vending coach when boarding the train. Conductors sell only single tickets onboard trains.

The ticket selling coach stops at the station at the ticket selling coach yellow sign. Ticket vending compartments are marked with a ticket vending sign with a blue background.

Note! Onboard trains, Visa Electron cards are not accepted as means of payment.

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Buy online

  • most long-distance services tickets for day and night trains
  • multi-tickets and period tickets
  • commuter services zone area 30 day passes.

Tickets also from

  • VR station booking offices
  • VR sales agents
  • Ticket vending machines
  • Train conductors

Other ticket purchase locations

Train tickets may also be booked via VR Customer Care and paid and picked up in an R-kiosk or a ticket vending machine.

VR Customer Care
0600 41 902
(€1/call +
local network charge)
Mon-Sun 7-22

More information