New Corporate Cooperation Agreements
New Cooperation Agreements
between VR and companies are now in use. VR has also made changes to all its ticket products.
The change as far as corporate customers are concerned is in new
approaches to providing a service, new products and more
customer-oriented purchasing
channels.
The Cooperation Agreement
will contain details of benefits to the company, the purchasing and service
channels employed, payment solutions and a model for cooperation.
The Agreement and its numerical identifier will replace the present VR Travel
Account card and identifier. You will be able to book and pay for train
journeys specially priced in accordance with the agreement from the
internet-based VR purchasing application, rail ticket vending machines, national
corporate telephone sales or your travel agent. No benefits are available if
products are bought on board the train or from an R-kiosk.
The Cooperation Agreement
offers discounts on all VR long-distance and Finland-Russia services. Discounts
can also be had on multitickets and season tickets and the new inexpensive rail
tickets purchased in advance. Discounts do not apply to group tickets, special offers,
CarTrain seats, or local or commuter rail tickets in the HSL area (covering Helsinki,
Espoo, Kauniainen, Vantaa, Kerava and Kirkkonummi).
Please ensure that all your
company employees are aware of the new system and agreement identifier.
Corporate internet-based purchasing
application
VR recommends
companies to reserve train journeys using the free, internet-based
sales application.
Corporate customers will be able to use the application to purchase all
long-distance rail tickets within Finland, make multi-ticket seat reservations,
and book all rail tickets on the Finland-Russia service. Corporate group travel
arrangements will continue to be dealt with by VR’s specialist team.
When you use the application, you will receive an invoice for purchases made,
or you can pay by chip and pin credit card. The company itself specifies who
can book trips, and the company also attends to the matter of user IDs.
There has to be a Cooperation Agreement in place between a company and VR
before the purchasing application can be used.
If you are interested in the new VR Cooperation Agreement, complete and send
off the
form
or contact your VR liaison officer.
The Cooperation Agreement
and its benefits take effect no sooner than two weeks after VR has received all
the necessary relevant details from the customer.