- Passengers
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- Station services
- Buying tickets at the station
Buying tickets at the station
At the railway station you can buy tickets at station booking offices and ticket vending machines. You can buy tickets at ticket booths at major railway stations. Check the availability of ticket vending machines on the Ticket vending machines page. Booking office and ticket vending machine operating hours vary so please check the operating hours and ticket purchasing options before starting your journey on the Station information pages.
From ticket vending machines you can buy commuter and long-distance single tickets, discount tickets and 30 day passes. You can also collect tickets booked at an R-kiosk or VR Customer Care from a ticket vending machine.Disabled passengers »
Internet ticket collection »
International train tickets »
HSL area train tickets »
Other ticket sale locations »
Disabled passengers
Most stations have e.g. ramps to enable easy access for disabled passengers but unfortunately some stations cannot be accessed easily. Some booking offices at stations such as Jyväskylä and Hämeenlinna have a low sales counter to be more accessible to the disabled.
Internet ticket collection
Major stations have a queue number system at the booking office. Passengers who have bought their tickets via the Internet have separate queue numbers to avoid unnecessary queueing for tickets which have already been purchased.
International train tickets
You can purchase international train tickets at major railway stations. International tickets are not sold at all sales points so please check the sales locations and opening hours on the Station information page. Booking offices selling international tickets provide e.g. the following services.
- train tickets for trains to Russia
- train tickets for e.g. domestic services of European countries and international high-speed trains
- international discount cards such as InterRail or RailPlus.
HSL area train tickets
You can purchase commuter services and HSL area train tickets at some commuter services stations in addition to Helsinki railway station. You can also buy HSL area tickets and load your travel card at many locations which are listed on HSL web site ».
Other ticket sale locations
When a station does not have ticket sale or the booking office is closed when you start your journey you can buy your ticket from the following sources:
- VR Online Shop
- VR Customer Care
- R-kiosks (Please note! Bookings from VR Customer Care)
- VR sales agents
- Train conductors. In commuter train ticket vending compartments you can purchase single tickets from the conductor except in weekend night services departing from Helsinki railway station.