Luggage and lost property

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Tranport of luggage in long-distance trains »
Tranport of luggage in commuter trains »
Prams on trains »
Lost property »

Tranport of luggage in long-distance trains

InterCity and Pendolino trains

In InterCity and Pendolino trains luggage can be transported in luggage racks in the trains' vestibules. Transport of bicycles is possible also in InterCity trains, but the bicycle space must always be booked in advance. See below for more detailed instructions concerning transport of bicycles.

Transport of large luggage in express and night express trains

Customers should bring the transported goods to the guard's van and collect them at the arrival station when transporting large luggage and prams. Customers should transfer their luggage to another train themselves when changing trains.

A fee is collected for transport of large luggage in a separate luggage van. Customers can pay the fee to VR station booking offices when purchasing their ticket or to the train's conductor.

Read more on luggage transportation in the passenger car album:
Fots luggage van.
Efit passenger and luggage van.

Unless the luggage is collected at the arrival station it is taken to the terminus station. VR Ltd has the right to sell luggage which is not collected within three months as stipulated by law on the right of entrepreneurs to sell uncollected goods.

Canoes, kayaks, ski boxes etc. as luggage

Canoes, kayaks, ski boxes and other oversize items can be transported as luggage only in trains with a luggage van and if the transportation, taking into account relevant circumstances, if possible. Transport may not be possible due to e.g. lack of space.

Tranport of luggage in commuter trains

In commuter trains luggage can be transported as hand baggage. There are no separate areas for luggage in trains.

Prams on trains

Transport prams on long-distance and commuter trains free of charge. Ask for assistance for lifting the pram from the conductor.

Long-distance trains

• InterCity trains have spaces for prams. Seats 25 and 26 on the lower deck of the service car are reserved for passengers with prams. The InterCity service car is the number 3 car on the train and on shorter route InterCity trains it is number 2. See location of cars in the train composition chart. Book tickets at VR station booking offices.
• Express and regional trains have space for prams in the luggage van. You have to, however, transport the pram to the van yourself. All Express and regional trains have a luggage van. See train composition charts.
• Railcars have space for prams at the end of the trainset, see railcar.
• Pendolinos have space for prams in the service car which is the number 2 car. See Pendolino train composition chart. Book tickets at VR station booking offices.

Commuter trains

You can travel in commuter services HSL Area without a train ticket when accompanied by a child at most six years old in a pram. When you travel outside the HSL Area you have to buy a VR zone ticket for the whole journey. Transport of prams is not subject to a fee.

Allegro

Hand luggage

Hand luggage refers to goods transported in the immediate vicinity of the passenger. There are no luggage vans on any of the services operating between Finland and Russia.

Hand luggage may be transported as follows:

Passengers may transport hand luggage if the transport of the goods is not in contradiction with regulations issued by customs or other officials. The transported goods may not endanger or cause nuisance to human health, the environment or property.
One train ticket entitles passengers to transport:

• goods with dimensions at most 100 x 60 x 40 cm.
• passengers travelling with an adult ticket may transport two suitcases free of charge and two for a fee if there is enough room on the train. The transport of additional luggage is paid for at the station ticket office.
• hand luggage shall be transported in the space reserved for them in the same car as the passenger.
• small items such as briefcase, handbag or camera are not counted as hand luggage.

Hand luggage restrictions

The following may not be transported in a passenger car

• No stinking, flammable, ignitable, pyrophoric, explosive, toxic, corrosive, or radioactive substances
• loaded firearms
• live animals (including birds) but not dogs or cats
• items the transportation of which is prohibited by customs regulations.

• Bicycles can be transported only when packed into a 100 x 60 x 40 cm size packet.

A passenger with hand luggage is liable for any damage and loss generated by a cause for which he is responsible.

Transport of oversize luggage on Allegro

• Skis may be transported free of charge on Allegro provided that they are in e.g. a ski bag. Without the bag skis may not be transported.
• Golf bags may be transported free of charge.
• Bikes may be transported if they are packed into a luggage-sized casing (60x100x40 cm). Bikes may have to be disassembled to fit within these dimensions. Without the casing bikes may not be transported.
• If customers have large luggage (over 60x100x40), they may book an empty seat to transport it.
• Large sports bags (e.g. ice hockey equipment) or large musical instruments may only be transported on seats specifically booked for them. The fare for seats booked for luggage is the normal fare on that train service. The seat must be in the same car in which the passenger travels.
• Protective covers are available from the conductor to keep the seat from e.g. getting dirty.
  
  

Customs guidelines for passengers:

www.tulli.fi and www.customs.ru

Lost property

If you have left any property on the train please call Finland's Found Property Service to enquire about lost property at 0600 41 006 (1,97€/min + Inc.) within Finland or at +358 303 9006 from abroad.

See www.loytotavara.net »