CarTrain Packages

Travel on night trains in a seat or in a sleeping compartment in a one, two or three person compartment. Some night trains have car-carrier wagons so you can transport your car with the inexpensive CarTrain package.

The updated CarTrain package includes the travel ticket, a sleeping berth and car transport. In addition, you can book a compartment for yourself or your group. CarTrain package prices vary according to the travel date.

You can book a CarTrain package also online in VR's Online Shop.

Please note! When your train departs please wait for the conductor to arrive in your sleeping compartment. This way you ensure that the reservation remains valid.

Children on night trains

Children aged 10 and younger travel free of charge on night trains with a parent in the same sleeping compartment if a berth is not booked for the child. Please note the following matters before departure:

• Tell the ticket office clerk that a child will be travelling when purchasing tickets so that a free of charge train ticket may be printed.
• Train tickets entitling a child to travel free of charge are available at ticket offices and by contacting VR Customer Care by phone.
• If you buy CarTrain packages or your night train tickets from VR Online Shop you may book free of charge tickets for children to the same sleeping compartment at the abovementioned sales points.
• Children under the age of 6 do not need train tickets.

If you have purchased night train tickets or CarTrain packages after 14 September and the tickets include a trip for a child aged 6-10 you will be refunded the part of the child's trip with travel vouchers the next time you buy tickets.

Fares	For CarTrain package prices go to VR Online Shop.
How to buy	Buy a CarTrain package: online, ticket offices, ticket vending machines, sales agents or by phone from VR Customer Care.
How to pay	Online and ticket vending machines: CarTrain packages are paid when booking. Tickets bought at other purchasing locations must be paid when reserving when - the booking is made less than 24 hours before the train's departure - the booking is made more than 60 days before the train's departure. In other cases the tickets must be paid within 24 hours of booking. If the reservation is not paid within the deadline the reservation is cancelled.
Validity	The CarTrain package is valid on the date and train indicated on the ticket.
Changes	You can make changes to the CarTrain package at ticket offices seven days before the journey, the service charge is 10% of the ticket price. If you have purchased the ticket from VR Customer Care you can make the changes also by phone (service charge is 10% of the ticket price).
Cancellations	You can make changes to the CarTrain package at ticket offices seven days before the journey, the service charge is 20% of the ticket price. If you haven't paid the ticket yet or you have purchased the ticket from VR Customer Care you can also cancel it by phone (cancellation charge 20 % of the ticket price).

Go to the Services page to see which stations have a ticket office; the stations are marked with a grey background in the drop-down menu.

Registration

If you travel often on the car-carrier train you might consider registering with Veturi, VR's loyalty program. When you have registered as a customer your contact information and car details are stored in the system and your next purchase of a CarTrain package goes quickly and easily. You also get first information of services and special offers and customer benefits.

CarTrain packages purchased in advance

If you buy a CarTrain package earlier than 60 days before the journey you get an order confirmation on your journey. Change the order confirmation to a train ticket with seat booking before the journey.

To get your tickets

call VR Customer Care and the tickets will be sent to you as an e-ticket.
collect tickets at a ticket office or ticket vending machine.
you get tickets purchased also from VR Online Shop if you have made your purchase as a registered customer and were logged in into the Online Shop. If you login to VR Online Shop again you can access the CarTrain package in your bookings. Select a booking from the list or search for it with the order number. Click on Send and select the desired delivery method on the delivery method page.

Pay for your CarTrain package in time

Please remember to pay for the CarTrain package you have booked within 24 hours and assure your journey on the popular car-carrier train. This way we can secure tickets for as many passengers as possible. Pay for your tickets by credit card by for instance calling VR Customer Care.

Vehicle size

Over-wide/heavy vans cannot be transported in the covered car-carrier wagon. For instance, the following models cannot be transported: Ford Transit (100 T300 and larger), Nissan Primastar, Opel Vivaro, Renault Trafic, VW Transporter (new chassis 7/2003 ->), Transporter Caravelle, Transporter Multivan and Hyundai H1.

The loaded car must fit into the car-carrier wagon so that the driver is able to exit the car easily.

Make sure that your van can be transported by calling VR Customer Care,
tel. 0600 41 902.

Night train to Lapland

Travel comfortably in a sleeping-car to Lapland. For more information, see pages for
Holidays in Lapland »