- Passengers
- Tickets
- Long-distance train tickets
- CarTrain Packages
CarTrain Packages
Travel on night trains in
a seat or in a sleeping compartment in a one, two or three person compartment.
Some night trains have car-carrier wagons so you can transport your car with
the inexpensive CarTrain package.
Please note! When your train departs please wait for the conductor to arrive in your sleeping compartment. This way you ensure that the reservation remains valid.
Car-carrier loading stations
All night trains to Rovaniemi and Kolari depart from Helsinki railway station. Cars are loaded at Pasila car-carrier station and passengers can board the train at Pasila or Helsinki railway stations.| Fares | For CarTrain package prices go to VR Online Shop. |
| How to buy | Buy a CarTrain package: online, ticket offices, ticket vending machines, sales agents or by phone from VR Customer Care. |
| How to pay |
Online and ticket vending machines: CarTrain
packages are paid when booking.
Tickets bought at other purchasing locations must be paid when reserving when - the booking is made less than 24 hours before the train's departure - the booking is made more than 60 days before the train's departure. In other cases the tickets must be paid within 24 hours of booking. If the reservation is not paid within the deadline the reservation is cancelled. |
| Validity | The CarTrain package is valid on the date and train indicated on the ticket. |
| Changes |
You can make changes to the CarTrain package at ticket offices
seven days before the journey, the service charge is 10% of the ticket price.
If you have purchased the ticket from VR Customer Care you can make the changes also by phone (service charge is 10% of the ticket price). |
| Cancellations |
You
can make changes to the CarTrain package at ticket offices seven days before the journey, the
service charge is 10% of the ticket price. If you haven't paid the ticket yet or you have purchased the ticket from VR Customer Care you can also cancel it by phone (cancellation charge 10 % of the ticket price). |
Registration
If you travel often on the car-carrier train you might consider
registering with Veturi, VR's loyalty program. When you have registered as a customer your
contact information and car details are stored in the system and your next
purchase of a CarTrain package goes quickly and easily. You also get first information of services and special offers and customer benefits. More on registration »
CarTrain packages purchased in advance
If you buy a CarTrain package earlier than 60 days before the journey you get an order confirmation on your journey. Change the order confirmation to a train ticket with seat booking before the journey.
To get your tickets
- call VR Customer Care and the tickets will be sent to you as an e-ticket.
- collect tickets at a ticket office or ticket vending machine.
- you get tickets purchased also from VR Online Shop if you have made your purchase as a registered customer and were logged in into the Online Shop. If you login to VR Online Shop again you can access the CarTrain package in your bookings. Select a booking from the list or search for it with the order number. Click on Send and select the desired delivery method on the delivery method page.
Pay for your CarTrain package in time
Please remember to pay for the CarTrain package you have booked within 24 hours and assure your journey on the popular car-carrier train. This way we can secure tickets for as many passengers as possible. Pay for your tickets by credit card by for instance calling VR Customer Care.Car loading in Pasila
The loading and unloading of car-carrier wagons departing from Helsinki has been relocated to the Pasila car-carrier station.See driving instructions to the Pasila car-carrier station
Vehicle size
Over-wide/heavy vans cannot be transported in the covered car-carrier wagon. For instance, the following models cannot be transported: Ford Transit (100 T300 and larger), Nissan Primastar, Opel Vivaro, Renault Trafic, VW Transporter (new chassis 7/2003 ->), Transporter Caravelle, Transporter Multivan and Hyundai H1.The loaded car must fit into the car-carrier wagon so that the driver is able to exit the car easily.
Make sure that your van can be transported by calling VR Customer Care,
tel. 0600 41 902.
Night train to Lapland
Travel comfortably in a sleeping-car to Lapland. For more information, see pages forHolidays in Lapland »