Ticket sales points

You can buy domestic train tickets as follows:

• Long-Distance Trains: Online Shop, VR station booking offices, Ticket vending machines, VR Sales agents, VR Customer Care, Train conductors
• Commuter Traffic: Online Shop (season passes and multitickets), VR station booking offices, Ticket vending machines, Conductors in the ticketing compartments, VR Customer Care*
• HSL Area: Aboard transport vehicles (commuter train, bus, tram, metro, Suomenlinna ferry)

*Please note that ticket purchasing locations are ticket-specific. Check out where to buy on ticket information pages.

Train tickets may be booked via VR Customer Care and paid and picked up in an R-kiosk or a ticket vending machine.

*An exception are night commuter train services from Helsinki railway station during the weekend when passengers have to present a valid ticket at the platform before boarding the train.

1. VR Online Shop »
2. VR station booking offices »
3. Ticket vending machines »
4. VR Customer Care »
5. R-kiosks »
6. VR sales agents »
7. Train conductors »

VR Online Shop

Choose a suitable connection from the Journey Search and proceed to purchase tickets. You can purchase the most common VR tickets with seat reservation in the Online Shop on all weekdays from 4.00 to 1.30. You can also buy 30 day passes for commuter trains in the Online Shop.

VR station booking offices

Train tickets are on sale at about 40 railway stations in different parts of the country. To check the station with booking offices, their open hours and services go to the Station information pages.

Ticket vending machines

In the vending machines, you may purchase long-distance and commuter train tickets, pay and collect train tickets, sleeping-berth tickets and car-carrier tickets ordered by telephone, and print train tickets purchased via Internet.

VR Customer Care

You can now buy tickets also by calling VR Customer Care, tel. 0600 41 900 (€1.99/answered call + local network charge). To buy tickets by phone you need a Credit/Debit card. The customer service agent will ask for your card details. The tickets will be sent too you by e-mail or to your mobile phone.

You can also book long-distance train tickets through VR Customer Care. Collect tickets from R-kiosks, ticket vending machines or VR station ticket offices.

R-kiosks

VR train long-distance train tickets may be paid and collected at an R-kiosk. The tickets are first to be booked at VR Customer Care, 0600 41 902 (price of call, €1.99 + local network charge), and then picked up at an R-kiosk by producing a booking number. No commission is charged for tickets picked up at an R-kiosk. Check the closest R-kiosk and opening hours on R-kiosk web site.

VR sales agents

VR long-distance train tickets are sold by travel agencies and other sales agents in different parts of the country. To check the sales point locations, please call VR Customer Care, 0600 41 902.

Train conductors

In long-distance trains you can buy tickets without a reserved seat. Tickets purchased onboard trains are €2 more expensive on trips up to 76 km and €5 more expensive on trips over 76 km than purchased from VR station booking office.
Ticket purchased onboard train costs the same than purchased from booking office if the long-distance departure station does not have a ticket office or ticket machine and Pendolino-, InterCity and Express trains stop at the station.
Stations where tickets cannot be purchased are:

Hankasalmi, Haukivuori, Humppila, Isokyrö, Joutseno, Karkku, Kesälahti, Kokemäki, Kontiomäki, Laihia, Lapinlahti, Lievestuore, Misi, Muhos, Muurola, Paltamo, Pello, Ruukki, Simpele, Siuntio, Sukeva, Tervola, Tervajoki, Tornio-Itäinen, Turku satama, Utajärvi, Vaala, Ylistaro ja Ylitornio.

In commuter trains tickets can be purchased in the ticket vending compartment so please check the location of the ticket vending coach when boarding the train. Conductors sell only single tickets onboard trains.

The ticket selling coach stops at the station at the ticket selling coach yellow sign. Ticket vending compartments are marked with a ticket vending sign with a blue background.

Note! Visa Electron, Maestro and similar cards cannot be used to pay for tickets.