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Data protection

VR Privacy statement

On the Privacy statement page you can also read e.g. the customership agreement and view the direct marketing register.
Privacy statement

Technical information

Read more on the technical information of VR online services.
Technical information

Conditions of carriage

The conditions of carriage state the rights and obligations of railway companies and their customers.
Conditions of carriage

Online Shop terms and conditions

When buying tickets you are asked to read the Online Shop terms and conditions and to accept them.
Terms and conditions

Ticket info

In the Tickets section you can read more on long-distance and commuter tickets and special offers.
Tickets